My company is on an exchange server (I believe 2010 or 2013) and we also use the Outlook web app to access email when remote. I was having issues with my alerts only applying to messages received on my computer (client side) and when they hit our exchange server (server side).  I have been able to get around this for most rules as I just create the rules in the Outlook web app which forces them to be server side.

There is one rule that is giving me problems - I want to setup a rule that leaves all of my company related email (abc.com) in my inbox and redirect the rest to an "Other" folder.  I have tried many different rule variations and none have worked 100% all the time. 

I was a told I have an option to do an exception on a rule to use a specified address book (all abc.com email addresses would be in our "Global Address" list so this would work out good, as I have been trying to use variations like @abc.com or abc.com.  The issue is I don't see that option anywhere (in the Outlook Web App) to select that.

I have researched this to no-end on the web also.  Hoping someone can help resolve.

Thank you!

Server-based rules are but a subset of Outlook rules, the ones that the server can handle.  Naturally, all you're going to see in OWA are the rules supported server-side and it's a fairly small subset.  Rules are sometimes hit-and-miss, and nobody can guarantee you 100% success.  Further, nobody can tell you what you might be doing wrong without you sharing in complete detail what you actually did.

If you don't see it in OWA, it probably doesn't

Hi Jenns,

Thank you for your question.

By my understanding, you want to create an inbox which leaves all of my company related email (abc.com) in my inbox and redirect the rest to an "Other" folder. If I misunderstand, please be free to let me know.

In order to test, we could create rule in OWA on the specific user by the following steps:

1.        Login on OWA, navigate to setting->option->Inbox rules
2.        Then create an inbox rule as the following snapshot:

If there are any questions regarding this issue, please be free to let me know.

Best Regard,

Jim